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Comparison · Updated October 23, 2026

Newegg and other computer stores, compared

Return windows, fees and what to watch for, with sources and dates.

Read this first

We offer selection help ourselves. Tidewater Tech Match is not a neutral reviewer and wants people to contact us. We name each source and its date so you can check every point. None of these stores paid us or saw this page first, and we earn nothing from them. We do not link to them.

At a glance

StoreReported return windowWatch for
Newegg30 days from invoice reportedRestocking 15%–30% on opened items reported; marketplace sellers differ
Micro Center30 days; Surface 15 daysNo restocking fee stated; in-store returns in person
Best Buy15 days; up to 60 for members15% restocking on opened components reported
B&H30 daysCustom-built computers not returnable
Amazon30 days (Apple 15)Third-party sellers can be stricter

Some figures come from third-party summaries and are labeled below. Rules differ by product and seller; confirm with the store.

Store by store

Checked October 23, 2026. We do not rank these stores or name a best one. The right choice depends on the product, the seller and what you need. We report returns because they are the part most people read last.

Newegg

Online electronics and PC parts

Reported terms

Reported standard window of 30 days from the invoice date for most hardware, with a 14-day price-match refund as store credit on items carrying a “Price Match Guarantee” badge.

Watch for

Reported restocking fees of 15% to 30% (sometimes more) on opened, non-defective items. Items “Sold and Shipped by” a third-party seller follow that seller’s own policy. The source is internally inconsistent on custom PCs, so check before ordering one.

Source and date

The Return Guide (published May 23, 2026); a third-party summary, not Newegg itself

Micro Center

Store chain and online

Reported terms

Per its returns page, 30 days for “all other products” and 15 days for Microsoft Surface systems. States no restocking fee. Open-box items keep the same return period.

Watch for

Bundle parts cannot be returned individually. In-store purchases must be returned in person. Membership extensions apply but exclude Surface systems.

Source and date

Micro Center returns page (undated; read Oct. 23, 2026)

Best Buy

Store chain and online

Reported terms

Reported 15 days from receipt for most products, up to 60 days for Plus and Total members when active at purchase.

Watch for

Reported 15% restocking fee on opened computer components, none if unopened. Laptop and desktop fees were not listed in the source.

Source and date

Priceva, Best Buy Return Policy (published Sept. 18, 2025; updated Jan. 20, 2026)

B&H

Online and New York store

Reported terms

Per its computer returns article, 30 days from purchase or delivery (the page is ambiguous about which). No restocking fee mentioned.

Watch for

Shipping and handling fees are not refunded. Custom-built or customer-modified computers cannot be returned. Devices must be factory reset and signed out of accounts.

Source and date

B&H, “Computer Returns Policy at B&H” (dated Oct. 20, 2026)

Amazon

General online retailer

Reported terms

For most items sold and fulfilled by Amazon, 30 days after delivery; Apple products 15 days.

Watch for

Third-party sellers can set stricter terms, charge restocking fees and require you to pay return shipping. Check the “Sold by” and “Fulfilled by” labels.

Source and date

ConsumerAffairs (Apr. 29, 2026; modified Sept. 23, 2026)

Reading any store’s terms

  • Look for the seller name on the product page; “sold by” may not be the store.
  • Find out when the clock starts: purchase, invoice or delivery.
  • Ask whether opened items carry a restocking fee.
  • Keep boxes and packaging until you are sure you are keeping it.

Where we come in

This page cannot say whether we will find you a better deal. What we can do is shortlist products for your use, check that parts fit and lay the terms side by side. Ask for a callback and we will explain exactly what that involves.

Sources

  1. The Return Guide, “Newegg Return Policy Guide” (published May 23, 2026).
  2. Micro Center, Returns page (no date shown; read Oct. 23, 2026).
  3. Priceva, “Best Buy Return Policy 2026” (published Sept. 18, 2025; updated Jan. 20, 2026).
  4. B&H Explora, “Computer Returns Policy at B&H” (dated Oct. 20, 2026).
  5. ConsumerAffairs, “Amazon’s return policy explained” (Apr. 29, 2026; modified Sept. 23, 2026).
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